We received a report from a rights owner that the products listed at the end of this email are inauthentic. The rights owner is asserting that the products infringe the following trademark:
-- Trademark number TMA898868
Why did this happen?
One or more of your listings may be infringing the intellectual property rights of others. We’re here to help. If you need help understanding why your listings may infringe the intellectual property rights of others, please search for “Intellectual Property Policy” in Seller Central Help. How do I reactivate my listing?
Please provide one of the following to reactivate your listings:
1) A retraction of the report from the rights owner: -- email@example.com
2) An invoice or letter of authorization from the manufacturer or Rights Owner verifying the product’s authenticity to firstname.lastname@example.org. External links are not accepted. For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff, Have your listings been removed in error? If you believe there has been an error, please tell us why. Your explanation should include the following information: -- Proof that you have never sold or listed the reported product. We will investigate to determine if an error occurred. OR -- Explanation of why you were warned in error. We will investigate to determine if an error occurred. What happens if I do not provide the requested information? If we do not receive the requested information, your listings will remain inactive.
ASIN: B07QZGZ9LH Infringement type:
Counterfeit Trademark asserted: TMA898868
Complaint ID: 6019778661 You can view your account performance n) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. Sincerely,